Privacy Policy

Eusen Holdings Pte. Ltd.

Last Updated: March 2, 2026

1. Data Governance Framework

Eusen Group adheres to the Singapore Personal Data Protection Act (PDPA). The primary data controller for the strategic assets developed within our ecosystem is Eusen Holdings Pte. Ltd.

Detailed corporate registration information can be found in our Terms & Conditions.

Eusen Holdings serves as the Regional Headquarters and Principal Management Arm of the Eusen Group, providing centralized administrative and subsidiary management oversight under the strategic ownership of ERW Capital LLP. It maintains centralized oversight of data governance across all subsidiaries and licensed systems.

2. Information Collection in Licensed Systems

When users interact with systems operated by our subsidiaries, certain operational data may be centralized at Eusen Holdings for security verification, system optimization, and IP protection purposes.

2.1 Licensed System Operations

Our authorized operational licensees may collect and process data in the course of providing services:

  • Adneti Technologies Pte. Ltd. operates Hosting Services and Data Analytics, deploying proprietary SaaS frameworks and collecting operational data necessary for service delivery.
  • Singapore Robot Pte. Ltd. specializes in the Wholesale of Electronic Components and Electrical Wiring Accessories and is the authorized industrial distribution hub for ZENCOV™ sensory technologies and automated hardware solutions, collecting usage and performance data where applicable.

2.2 Centralized Data Processing

Data collected through licensed systems may be processed at Eusen Holdings for:

  • Security verification and threat detection
  • System optimization and performance analysis
  • IP protection and unauthorized use detection
  • Compliance monitoring and audit purposes
  • Strategic business intelligence (anonymized)

3. Protection of Proprietary Logic

To safeguard the integrity of our SaaS source code and ZENCOV™ sensor data, we implement high-level encryption protocols. Access to this data is restricted to authorized personnel within the Group and our strategic governance partner, ERW CAPITAL LLP (LogiVantage), under strict confidentiality.

3.1 Encryption & Security Measures

  • End-to-end encryption for sensitive data transmission
  • Secure data storage with access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection protocols

3.2 Group Governance & Compliance Access

ERW Capital LLP (Ultimate Holding Entity) and the LogiVantage governance framework may access certain anonymized data for:

  • Corporate health diagnostics
  • System performance analysis
  • Compliance verification

All access is subject to strict confidentiality agreements and data protection protocols.

4. Types of Data Collected

4.1 Website Usage Data

  • IP addresses and browser information
  • Page views and navigation patterns
  • Time spent on pages
  • Referral sources

4.2 Contact Information

  • Name and email address (when provided)
  • Company information (if applicable)
  • Communication preferences

4.3 System Operational Data

  • Usage patterns and performance metrics
  • Error logs and system diagnostics
  • Sensor data (ZENCOV™ systems)
  • Transaction data (ZYLOPOS™ platform)

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Operational data may be retained longer for system optimization and IP protection purposes, subject to anonymization where appropriate.

6. Rights of Access

Individuals may inquire about their data processed through any Eusen-owned system by contacting:

Eusen Holdings Pte. Ltd.
16 Jalan Masjid, #03-13, Singapore 418941
Email: admin@EusenGroup.com

Detailed corporate registration information can be found in our Terms & Conditions.

Under the PDPA, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Withdraw consent (where applicable)
  • Request deletion (subject to legal obligations)

7. Data Sharing & Third Parties

We do not sell personal data to third parties. Data may be shared with:

  • Authorized Subsidiaries: Adneti Technologies and Singapore Robot for operational purposes
  • Ultimate Holding Entity / Governance Framework: ERW Capital LLP (LogiVantage) for diagnostics and compliance
  • Service Providers: Trusted third-party vendors under strict confidentiality agreements
  • Legal Authorities: When required by law or to protect our rights

8. Cross-Entity Data Verification

As the Principal Management Arm of the Eusen Group, Eusen Holdings may verify data across subsidiaries to:

  • Ensure data consistency and accuracy
  • Detect and prevent fraudulent activities
  • Maintain system integrity and security
  • Comply with regulatory requirements

All cross-entity data verification is conducted in accordance with PDPA requirements and internal data protection policies.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website usage, and improve our services.

9.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functional Cookies: Remember your preferences and settings to provide enhanced features.
  • Marketing Cookies: Used to track visitors across websites for marketing purposes (if applicable).

9.2 Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner. You can:

  • Accept all cookies by clicking "Accept All"
  • Decline non-essential cookies by clicking "Decline"
  • Manage your cookie preferences through your browser settings

Your cookie preferences are stored in your browser's local storage and will be remembered for future visits.

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

Note: Disabling certain cookies may affect the functionality of our website.

9.4 Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • Analytics providers (if applicable)
  • Social media platforms (if applicable)
  • Content delivery networks

These third parties have their own privacy policies and cookie practices. We encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Note: All Intellectual Property is held by ERW Capital LLP. Eusen Holdings serves as the Regional Headquarters and Principal Management Arm of the Eusen Group, ensuring consistent data protection standards across all subsidiaries. For corporate registration details (UEN and SSIC), see the Terms & Conditions — Schedule 1: Corporate Registry & Statutory Information.